hongkong7-11 web store FAQ section

Please mail us firstly ( [email protected] ) , we will calculated your distance and send a new link to you that the price have been adjustment. Such as the item selling at US$519 and 2.7kg, if you don't live in free shipment area, for example in Tailand, the new price is US$499. For example in Russian Federation and the new price is US$535.

Please mail us firstly ( [email protected] ), then we will send a new link for that item and the price have been adjusted already.

Please mail us firstly ( [email protected] ), then we will send a new link for that item and the price have been adjusted for normal mail service already.

Yes!! If you would like to refund or exchange the product for any reason, please bring into our attention ASAP and we are willing to refund/exchange within 14 days upon receipt. Returns after this period will not be accepted. All returns must accompany the original packaging and include all original accessories which accompanied the original shipment. Postage and insurance charge is non-refundable for exchange/return items. Buyer is responsible for shipping and handling, insurance costs related to returning the item. Some items may be subject to a 15% restocking fee. We reserve the right to reject any returns if the proper guidelines are not followed.

Yes!! - Personal Data and certain other information about you are subject to our applicable privacy policy. For more information, see the full hifi.ecrater.com Privacy Policy at http://hongkong7-11.ecrater.com. We does not rent, sell, or share personal inormation about you with other people or non-affiliated companies except to provide products or services you're requested, when we have your permission, or under the following circumstances. We provide the information to trusted partners who work on behalf of or with hongkong7-11.ecrater.com nuder confidentiality agreements. These companies may use your personal information to help hifi.ecrater.com communicate with you about offers from hongkong7-11.ecrater.com and our marketing partners. However, these companies do not have any independent right to share this information. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal right or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of hifi.ecrater.com's terms of use, or as otherwise by law.

We Provide Worldwide Shipping. We can ship to anywhere ( No include Africa and Italy ) . The items are well-packed with bubbled packages and ready to be shipped to your Paypal registered address within 72 hours of completed and cleared payment. Please make sure your address in Paypal is matched with your shipping address before pay.